Cancellation and Refund Policy
Cancellation Policy
Cancellations can be requested prior to shipping but are subjected to a 3% cancellation fee. This fee will be deducted form the refunded amount. This covers the non-refundable payment processing fee we are charged when the inital transaction is made.
No Refund Policy
No Refund Policy
All sales are final. Due to the nature of collectible and trading card game products, we cannot accept returns or offer refunds on any purchases.
Please note the following details:
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Condition: We carefully inspect all items before shipment to ensure quality and accuracy as described in the listing. By purchasing, you acknowledge that you have reviewed the item’s condition, as noted in the product details.
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Lost or Damaged Items: In the rare event of a lost or damaged package during transit, please contact us to file a claim with the shipping provider. We are not responsible for items once they leave our possession but will assist in resolving issues within the scope of the shipping carrier's policy.
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Misprints and Manufacturing Errors: We do not provide refunds for manufacturing errors or misprints. For any significant issues, you may contact the product manufacturer directly.
Note: By purchasing from our store, you agree to these terms and understand that no refunds or exchanges will be granted.
Shipping
Shipping Policy
Shipping Policy
Processing Time:
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Pre-order items will be shipped on or shortly after the official release date.
Tracking:
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All orders include tracking information. A tracking number will be provided once your order has shipped.
Shipping Protection:
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All items are carefully packaged to prevent damage during transit.
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For high-value orders, signature confirmation may be required.
Lost or Delayed Shipments:
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If your order has not arrived within the estimated delivery window, please contact us for assistance.
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Ripnosis TCG is not responsible for delays caused by carriers.
Damaged or Incorrect Items:
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If your items arrive damaged or incorrect, please notify us within 48 hours of delivery with photos of the product and packaging for resolution.
Returns & Refunds:
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Sealed TCG products cannot be returned.
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Custom orders, mystery packs, and digital codes are non-refundable.
Address Errors:
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Please double-check your shipping address before placing an order. Ripnosis TCG is not responsible for orders shipped to incorrect addresses provided at checkout.